Inventory can show a total quantity and a smaller available quantity. Cards may be reserved for listings, orders or other workflows.
Count the physical cards
Find the storage location and count the exact card, variation, condition and language. Keep similar versions separate.
Review the inventory item
Check:
- total quantity;
- available quantity;
- active listings;
- open or recent orders;
- storage movements;
- recent edits.
Common causes
- A new order reserved stock.
- The same card was entered twice under different variations.
- A marketplace sale has not finished syncing.
- A manual sale was not recorded.
- A returned or cancelled order still needs processing.
- The physical card was moved or removed.
Correct the source of truth
Resolve open orders and marketplace sync first. Then update inventory to the physical count.
After correcting it, check connected listings to make sure their quantities follow the new available stock.
Do not increase the quantity only to clear a marketplace error. Enter a higher count only when those physical cards are present.